Meet The Team | Senior Helpers of West Edmonton

Meet the West Edmonton office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting. At Senior Helpers of West Edmonton we believe that getting the best care for your loved ones should not be complicated. We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Edmonton community.

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible. We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers was founded in 2002 by Tony Bonacuse with the help of Peter Ross after their firsthand experience in caring for their respective family members. Tony and Peter identified a need that was not being filled properly by the other companies. They realized that most seniors would prefer to age in their own home rather than move into an unfamiliar institution. Unfortunately, the options available to most seniors were very limited. Most seniors did not have access to well-trained, dependable and accessible in-home care. This was the mission-driven spark that started Senior Helpers.

The first office opened in Baltimore, Maryland, and quickly developed a reputation for delivering excellent in-home senior care with their well-trained staff of professional caregivers. Based on the success of the Baltimore location, the company began to expand. Over the past 13 years, the Senior Helpers family has grown to include a network of more than 300 locally owned and operated franchises across the United States.

Senior Helpers of West Edmonton was proud to join the system in 2025. Like every other owner, we too are fully-committed to the original goal of providing dependable and accessible in-home care with well-trained caregivers. Nothing is more important to us than being the best available resource for seniors and families in our community. We are lucky to serve hundreds of seniors in our community, and we are committed to continuing to provide uncompromising levels of care to all our families.

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant. This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

Your family's specific goals

Your loved one's daily plan design and schedule

Pricing and payment methods

Implementation process

Ongoing communication and follow-up plan

Meet the West Edmonton Team

Karlo Narciso – Registered Nurse

Karlo Narciso is a Registered Nurse with over a decade of experience. He graduated from the University of Alberta in 2011 and has worked in various surgical units, the Emergency Room, and the Post-Anesthesia Care Unit (PACU) at Royal Alexandra Hospital under Alberta Health Services.

Through his hospital experience, Karlo has observed significant gaps in the healthcare system and is driven to create meaningful change for both clients and their families. With a strong understanding of the healthcare landscape, he has partnered with Senior Helpers to support clients as they transition from hospital or rehab settings back into home and community care. His goal is to ensure every client receives high-quality, compassionate care.

Outside of work, Karlo is a proud father to two energetic boys and shares his home with Grover, the family’s cheerful Maltipoo who adds fun and joy to their lives.

Sarah Narciso – Licensed Practical Nurse (LPN)

Sarah Narciso is a Licensed Practical Nurse with more than ten years of experience in healthcare. She graduated from Norquest College in 2012 and has worked in various clinical settings, including surgical units and a high-risk obstetrics and gynecology clinic.

For the past six years, Sarah has been part of the medicine unit at the Royal Alexandra Hospital, specializing in gastroenterology and working closely with senior patients. She is passionate about providing compassionate and dignified care, and is committed to ensuring smooth transitions for patients returning home. Her work with Senior Helpers allows her to combine her hospital expertise with in-home support, ensuring that her clients feel genuinely cared for throughout their recovery journey.

When she's not working, Sarah enjoys life as a devoted mother to two boys and as a dog mom to Grover, whose playful spirit brings joy to their family.

Allison Manning – Registered Nurse

Allison Manning is a Registered Nurse who graduated from the University of Alberta in 2012. She also holds a Master of Business Administration, earned in 2023. Allison has gained extensive experience working in healthcare facilities across Alberta, British Columbia, and Newfoundland. She is also a certified Occupational Health Nurse with the Canadian Nurses Association.
Throughout her career, Allison has served in a variety of roles, including rehabilitation case manager, supportive living educator, long-term care charge nurse, home care case manager, occupational health nurse, and most recently, in healthcare risk management.

In her personal life, Allison enjoys supporting her daughter’s passion for singing and aerial silks, and her son’s love of soccer. She also cherishes walks with her Bernadoodle, Cocoa Bean—even when he hesitates at the sight of tumbleweeds.

Rob Beaupertuis

Rob Beaupertuis earned his CPA designation in 2004 and completed an MBA in 2022 from the Australian Institute of Business. He has held senior leadership roles across multiple industries, with experience in Human Resources, Risk Management, Finance, Pricing, Information Technology, and Contract Management.

Rob has conducted research into senior healthcare models and made strategic financial recommendations to support the sustainability of senior care organizations. His leadership is grounded in transparency, clear communication, and a commitment to building strong, understanding-based relationships.

Beyond his professional responsibilities, Rob stays active and enjoys spending time with his two pre-teen children, keeping pace with their busy lives.

Victoria Hendry

Office Administrator

Victoria Hendry serves as our dedicated Office Administrator, bringing over 15 years of versatile experience in administration, sales, and customer service across a range of corporate industries. Her five-year tenure as a Personal Support Worker in the healthcare sector sparked a deep passion for supporting seniors in achieving the highest quality of life.

Victoria focuses on optimizing administrative processes, ensuring seamless office operations, and prioritizing client needs to provide peace of mind to their families. She is also deeply committed to fostering a positive, efficient work environment and supporting the entire team.

Outside the office, Victoria is a devoted mother to three children—two daughters and one son—as well as two beloved German Shepherds, who she proudly counts as part of the family. In her free time, she enjoys crocheting, crafting, refinishing furniture, and has even taken on full renovations of two of her previous homes.

Meet the West Edmonton office

Our History

Our process

Meet the West Edmonton Team

Areas We Serve