Meet The Team | Senior Helpers of Northumberland
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Serving Northumberland and the surrounding areas.
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Serving Northumberland and the surrounding areas.
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Meet the Northumberland office

More than 90% of seniors want to be able to age in their own home with dignity but getting the right type of care can seem daunting.  At Senior Helpers of Northumberland we believe that getting the best care for your loved ones should not be complicated.  We recognize the growing need for in-home care services, and with our passion for helping others, we are committed to delivering the best possible care to seniors in the Cobourg community. 

We take the opportunity to provide care in your home seriously and make it a priority to provide the highest level of client service possible.  We have built an exceptional team of care professionals, each committed to remaining at the forefront of the in-home care industry through our proprietary ongoing training and education programs. You can feel confident that your loved one is in good hands with Senior Helpers.

Our History

Senior Helpers of Northumberland was founded out of a deeply personal experience. In 2010, when Edward Quinlan’s mother needed in-home care, there were no services available locally that could provide the support she deserved. That experience stayed with Edward and his wife, Natasha, and sparked a shared commitment to ensure that other families in their community wouldn’t face the same challenges.

With Edward’s determination to make a difference and Natasha’s lifelong passion for caregiving, opening Senior Helpers of Northumberland became a natural way to turn compassion into action.

Together, the Quinlans created Senior Helpers of Northumberland to deliver high-quality, personalized care that helps seniors remain safe, independent, and comfortable in their own homes. Their work is driven by family values and a genuine desire to support others through life’s most important moments.

Our process

Our process

The first step in the process is a complimentary, initial in-home care assessment with a Senior Helpers consultant.  This assessment can help you understand the true needs of your loved one, and your options. Together we can discuss their needs, our senior care services and determine what’s best for your entire family.

We will cover:

  • Your family's specific goals
  • Your loved one's daily plan design and schedule
  • Pricing and payment methods
  •  Implementation process
  • Ongoing communication and follow-up plan

Meet the Northumberland Team

Edward Quinlan

Edward Quinlan

Owner

For Edward Quinlan, opening Senior Helpers of Northumberland isn’t just a business decision—it’s a personal mission rooted in love, loss, and a desire to serve. In 2010, Edward’s mother needed compassionate, in-home care that simply wasn’t available in their area. The absence of these essential services left a lasting impact. Edward firmly believes that if Senior Helpers had existed in Northumberland at the time, his mother’s story might have had a different ending.

Motivated by that deeply personal experience, Edward founded Senior Helpers of Northumberland to ensure no other family in his community would have to navigate aging and caregiving alone. His goal is simple yet powerful: to provide dependable, professional care that empowers seniors to age in place with dignity, independence, and the right support—at the right time.

What excites Edward most about this journey is the opportunity to give back to the community that has shaped so much of his life. He understands how overwhelming it can feel to care for an aging loved one without the proper support. Through Senior Helpers, he’s committed to making sure every family in Northumberland has access to the kind of compassionate care his own family needed years ago.

Beyond his professional role, Edward is a proud husband, father, and grandfather. He and his wife of 21 years, Natasha, have raised two wonderful children—Kelly and Tyler—and now delight in spending time with their grandson, Haiden. Their home is lively and full of love, shared with three dogs and two cats who bring joy, companionship, and the occasional bit of mischief.

Edward is also deeply engaged in his community. He currently serves as the President of Baseball Ontario, helping guide the next generation of athletes, and as Treasurer on his local School Council, where he contributes to building a strong foundation for students and families. In his free time, he enjoys the outdoors, especially fishing, camping, and exploring new places with his family.

Through every facet of his life—from caregiving to coaching to community service—Edward lives by a single principle: caring for others matters. And through Senior Helpers of Northumberland, he is proud to put that belief into action every day.

Natasha Quinlan

Natasha Quinlan

Owner

For Natasha Quinlan, caring for others has always been second nature. From a young age, she felt drawn to a life of service, originally pursuing a career in nursing. Though family commitments led her to pause that path, the desire to make a meaningful impact never faded—it simply evolved. Today, as the owner of Senior Helpers of Northumberland, Natasha has found a new way to live out that lifelong passion.

Senior Helpers gives Natasha the opportunity to provide the kind of personal, dignified care she always envisioned—care rooted in compassion, empathy, and respect. What fulfills her most is knowing that she’s helping local families navigate aging and caregiving with confidence and heart. Every interaction is a chance to make someone feel supported, seen, and truly cared for.

Natasha believes deeply in showing up for people when they need it most. Through Senior Helpers, she’s proud to offer the kind of dependable care she would want for her own loved ones—because she knows how much that trust means.

At home, Natasha finds joy in the simple things: working in her garden, traveling to new places, and soaking in time with her family. She and her husband, Edward, have built a full and joyful life together over their 21-year marriage, raising two wonderful children, Kelly and Tyler. Now, they cherish their role as grandparents to their grandson, Haiden—her greatest source of inspiration and happiness. Their home is also lovingly shared with three dogs and two cats, who keep things lively and remind Natasha every day of the importance of unconditional care.

With deep roots in her community and an open heart for those she serves, Natasha is proud to help families in Northumberland find peace of mind, knowing their loved ones are in good hands.

Kim Norton

Kim Norton

Director, Sales & Marketing

Kim Norton is a results-driven sales leader with over two decades of experience in client relationship management, business development, and team leadership. As the Director of Sales & Marketing for Senior Helpers of Northumberland, Kim brings a strategic and compassionate approach to connecting families with the care and support their loved ones need.

Her professional journey includes a successful tenure as a Business Banking Advisor with RBC, where she helped small and medium-sized businesses thrive by identifying solutions tailored to their financial goals. Also served as a District Manager in the retail sector, leading high-performing teams, driving revenue growth, and delivering exceptional customer service across multiple locations.

Kim’s sales philosophy is rooted in trust, active listening, and a deep understanding of client needs—skills that directly translate to helping families navigate the often emotional journey of securing care for aging loved ones.

In addition to her professional accomplishments, Kim is passionate about giving back. She proudly volunteers with Community Care, supporting programs that serve seniors and individuals in need throughout the region.

Kim’s unique blend of corporate leadership, frontline client service, and community involvement makes her a powerful advocate for families and a key driver of growth and outreach for Senior Helpers of Northumberland.

I want to take this opportunity to express our thanks for the superb work Diane did for Dad while he was in the hospital. She was punctual, personable, and dedicated. She helped my Dad immensely during a difficult time for him. Her calm manner and brilliant smile worked magic. My Dad’s attitude changed completely for the better after her first visit. Thank you so much for giving us Diane. She really is a remarkable person and very caring.
 

Areas We Serve

Senior Helpers of Northumberland provides a full range of senior home care services for you or your loved one—from companionship and light housework help, to more complex care services, including disease management,  and 24-hour care services.

  • Brighton
  • Cobourg
  • Port Hope and the surrounding Northumberland area.