Senior Helpers Reviews In Kelowna, British Columbia
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Serving Kelowna and surrounding areas.
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Reviews

We are proud to have had the opportunity to care for and support seniors and families in the Kelowna community and the surrounding areas. Hear what they have to say about the services that we have provided:

"Thank you so much for making my trip to the rehab centre at KGH possible.  I cannot thank you enough. I love the feeling of being part of the Senior Helper's family.  You were just wonderful to me.  I'm so glad that I have met you and your company." ~S.A

"I just want to thank you so much for all the support and care. I know our little family is disorganized and unsure of the next moves but your team has been there to help, even when we don't know what we are doing day to day!! I'm so glad we got in touch with you, you have been a god send. You touch base on weekends and have care available short notice (which I know is not easy, juggling staff). I can't tell you how grateful I am for all of your help when my little family needs it :)" ~G.H

 

Senior Helpers did a great job of finding help for me post surgery. I was very very happy. Unfortunately, most of the time I just need someone to help me with some housework every two weeks. Senior Helpers seems to be having a problem finding someone that can come on a regular basis. I know in today’s world this can be really challenging, and I understand that it may be difficult to find someone that is willing to come and just do housework, not actual care work. I found Senior Helpers really pleasant and easy to deal with. It is just that there seems to be a problem now finding someone for me. I am capable. of dealing with the house on my own if necessaey andnI should not be a top priority.

May 26, 2026 by S.O.B.

Dependable. Professional. Timely. Great staff. Great service. Flexible.

May 25, 2026 by H.R.

May 25, 2026 by B.T.

My Mom is very lonely. She was missing one on one time, she enjoys the individual attention.

May 25, 2026 by E.C.

Responsive. Good people. On time.

May 19, 2026 by J.A.

Reliable, flexible and having the same person each time to build relationships

May 18, 2026 by M.L.

April 28, 2026 by R.G.

There was a delay in action but it worked and helped

April 20, 2026 by M.B.

I am giving you a five because any person's satisfaction with services received depends very much on the relationship between the client and the attendant. So far this has gone ok for me, but I hesitate to give a perfect referral, which you seem to be looking for, as any other person needs to try a service and decide for themselves if it is satisfactory to them. I would never tell any one NOT to try your services.

March 09, 2026 by R.W.

March 02, 2026 by R.H.

May 25, 2026 by B.T.

On time. Great care. Reliable. Professional. Respectful.

May 25, 2026 by H.R.

May 26, 2026 by S.O.B.

We have been using Senior Helpers for my moms care, for several months. We find the staff friendly and helpful. We appreciate that we always have the same person and that they are always on time. Lisa, is always available if we have questions or concerns. Communication is excellent

May 18, 2026 by M.L.

Hi. Your services are greatly appreciated as they are are very prompt and can be personalized as needed. They are currently being used to assist our almost 93 year old uncle who lives in a different province. All the staff are very friendly and knowlegeable and present as very committed to their work. They are also very observant and provide regular updates on what they see, making recommendations at the same time if they feel are necessary. Our uncle was very hesitant at first when your services were first introduced to him but now he would be lost without their assistance and support, as would be his other family members who are all a distance away. Thank you so much!

February 23, 2026 by B.W.

Very prompt tesponse to phone calls. Also, they keep in contact with me if anything changes.

February 17, 2026 by R.M.

Having a regular schedule of caregivers, so the same people see my mom at the same time each week. She far prefers that over care from Interior Health where people change all the time and show up anytime. Also, you have very good people that seem to care a lot.

May 19, 2026 by J.A.

Prompt & professional!

January 12, 2026 by D.V.D.

I feel like I have a team member and friend standing next to me and it makes me feel like I can accomplish the task, no matter how hard it is.

January 05, 2026 by K.W.

Person comes to your home. Person was very pleasant. Person supplied the service I wanted.

December 09, 2025 by S.P.

Senior Helpers have been a Godsend for me. I have had a difficult move which has lasted for months!! Collin and the staff in the Kelowna office have been outstanding with all the help they have been to me. Nothing has been too difficult for them and they have made themselves as available as they possibly can when ever I have requested their help.

December 02, 2025 by G.W.

You are prompt, efficient, and provide wonderful service with wonderful staff

April 21, 2026 by A.M.

Very professional services. Your team members are polite, thorough, conscientious, and take the time to learn the specifics for the client.

February 23, 2026 by H.R.

I appreciate the clear communication and genuine care from everyone at seniors helpers. Joni is wonderful, her and my Mom get along great and I know my Mom enjoys their visits. Im thankful to have found such a great companion care service.

November 18, 2025 by C.N.

Joyful on time vEry helpful Kind Efficient A beautiful lady

November 18, 2025 by L.P.

Overall, I'm quite happy with the service you are providing for my mom. What could improve, I think, is communication back to me about the visits. I know that sometimes my mom will refuse to have a shower or her hair washed, or she sleeps in. It would be excellent to get a quick, one or two line summary of how things went with each appointment. Reports like "all went well and she showered and had her hair washed" or "she was not feeling well and did not want a shower" would be incredibly useful.

February 16, 2026 by J.A.

February 23, 2026 by S.O.B.

Very prompt replies. A sincere plan and strategy to match a compatible Helper for my mother.

February 17, 2026 by R.M.

Prompt responses to my requests and questions My caseworker Jasanna is efficient, professional and best of all - compassionate and kind I’m comfortable leaving my husband with the caregivers who come to my home. My husband has enjoyed all of his caregivers and was over the moon when Richard brought his dog over.

November 11, 2025 by G.B.

November 11, 2025 by S.H.

Flexible times, friendly staff

February 23, 2026 by M.L.

Colin and his team are great. Very caring and attentive. They are a 2nd pair of eyes when we can't be there.

February 23, 2026 by B.W.

Excellent prompt response from Colin if you have to call office with a question Very accommodating if you need to change up a day for the service we receive My 93 yr old mother very pleased with Lisa who comes to help her with shower twice a week

February 23, 2026 by B.T.